Gastnutzer
31. Januar 2023
When we arrived the room wasn’t the cleanest ever. Ok, haven’t said anything, just to find out that the next day no cleaning was done and the towels haven’t been changed. When talking to the reception, twice, they said that they are making the rooms every second day, thing that is nowhere specified, but will transmit further the issue to be solved and they guarantee that the next day there will be cleaning. I wonder then, why someone entered the room , just to straighten the bad sheets? The second day the same, no cleaning , one towel changed and thrown there, and the sheets straightened. When talking at the reception, they said that they transmitted forward and asked for the responsible lady. She said she didn’t know anything about the issue and they actually make the rooms every day and was doubting that someone was in the room that day. All in all, there are a lot of shortcomings, the most relevant being that they simply don’t clean or make the rooms, don’t change towels. Below are photos with the”cleaned” room
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